We Use a Multi-Step Process

Every job follows the same thorough process — no shortcuts, no skipped steps. Here's exactly what we do:

1. Commercial vacuum with dry agitation — We lift out dry dirt and grit first, so it doesn't turn to mud once water's added.

2. Stain spotting — We treat individual stains directly, matching the method to the stain.

3. Pre-spray — A pre-treatment breaks down oils, traffic grime and stubborn marks before the main clean.

4. Wet agitation — We work the solution deep into the fibres to loosen everything the pre-spray has broken down.

5. Hot water extraction — High-powered extraction flushes out the dirt and cleaning solution, leaving fibres clean and fast-drying.

6. Grooming — A final groom sets the pile so your carpet dries evenly and looks its best.

Every stain is treated at no extra charge — and we're fully insured, so you've got complete peace of mind while we're in your home.